Short Answer: After Your product has arrived in the creators' hands, we will produce and deliver Your UGC AD within 5-7 business days.
Step By Step Breakdown
1) You place order on website
2) Our team will review Your order + send You shipping information (24-48 hours)
3) You ship product to creator and send us tracking information
4) Product arrives in creators' hands
5) We complete UGC AD within 5-7 days
If You need the UGC AD as soon as possible, we recommend shipping Your product with DHL or FedEx. We are NOT responsible for any packages lost during transit.
We have a strict NO REFUND policy. There is no way for us to recoup the time spent on Your order, therefore it is not possible to provide You with a refund. Before placing Your order, read our Terms of Service.
In case of a chargeback which violates our TOS, we cooperate with Federal Debt Collections (FDC) and Inkasso to resolve. Thank you for understanding.