How to Purchase User Generated Content: Step By Step Breakdown

1) You Purchase User Generated Content

2) Our team will review Your order + send You shipping information (24-48 hours)

3) You ship product to creator and send us tracking information

4) Product arrives in creators' hands

5) We complete UGC AD within 5-7 days

6) Done!

5 Free Revisions for all UGC Ads

All UGC ADs come with 5 free revisions. In case You are not quite happy with Your AD, You just have tell us what You would like to adjust and our team will deliver You the revised UGC AD within 4-5 business days.

How Long Does It Take?

It will take 5-7 days to complete Your UGC AD after Your product has arrived in our creators' hands.

If You need the UGC AD as soon as possible, we recommend shipping Your product with DHL or FedEx. We are NOT responsible for any packages lost during transit. 

We have a strict NO REFUND policy. There is no way for us to recoup the time spent on Your order, therefore it is not possible to provide You with a refund. Before placing Your order, read our Terms of Service.

In case of a chargeback which violates our TOS, we cooperate with Federal Debt Collections (FDC) and Inkasso to resolve. Thank you for understanding.